Privacy Policy

Last updated: January 2024

Privacy Policy

1. Information We Collect

Personal Information: Name, email address, phone number, and payment information when you create an account or purchase tickets.

Usage Data: Information about how you use our website, including pages visited, time spent, and interactions.

Device Information: Browser type, operating system, and device identifiers.

2. How We Use Your Information

• Process ticket purchases and send confirmations

• Provide customer support and respond to inquiries

• Send important updates about your bookings and events

• Improve our services and user experience

• Send marketing communications (with your consent)

3. Information Sharing

We may share your information with:

• Event organizers (name and contact details for attendee lists)

• Payment processors to complete transactions

• Service providers who help us operate our platform

• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information

• Delete your account and associated data

• Opt out of marketing communications

• Request a copy of your data

6. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@mauritiustickets.com

Phone: +230 5123 4567

Address: Port Louis, Mauritius